Shipping Policy

Timely Delivery

We ship premium outdoor products—including fire pits, outdoor kitchens, and pizza ovens—within 6–10 business days for most standard orders. Larger or custom-built items that require special handling may take 10–15 business days, depending on availability, customization, and delivery location. Estimated shipping times are shown at checkout for your convenience.

Order Tracking

Once your order ships, you will receive an email with a tracking link so you can monitor your delivery in real time. We ship nationwide across the U.S., with international shipping available upon request.

Oversized & Freight Orders

For oversized or heavy items such as outdoor kitchens and large fire pits, delivery may be arranged through specialized freight carriers to ensure safe transport. These shipments may require additional coordination, and the carrier will contact you directly to schedule your delivery appointment.

Delivery Assurance

Every product is packaged securely and shipped to arrive in excellent condition. If you experience any delays, tracking issues, or damaged items, please contact our customer care team immediately so we can provide prompt assistance and resolution.