Terms of Service

Eligibility

To use our website or make a purchase from Outdoor Living Haven, you must be at least 18 years old or have parental/guardian consent. Our products are designed for homeowners, outdoor living enthusiasts, and professionals in the design and hospitality industries.

Account Accuracy

You are responsible for providing accurate and up-to-date account details, including your name, billing/shipping address, and payment information. Incorrect or incomplete information may result in order delays or cancellations.

Order Acceptance

All orders are subject to review and acceptance. Outdoor Living Haven reserves the right to cancel or refuse any order due to stock limitations, pricing discrepancies, or suspected fraudulent activity.

Product Availability

Product availability may change without prior notice. If an item is out of stock or discontinued after purchase, we will notify you and provide an alternative option or issue a full refund.

Custom Orders

Special or custom-built products, such as personalized outdoor kitchens or pizza ovens, may have extended lead times and are considered final sale once production begins.

Pricing & Payment

All prices are listed in USD unless otherwise noted. We reserve the right to adjust prices due to market conditions, supplier changes, or promotional offers.

Use of Products

Our products are intended for residential and commercial outdoor use. Always follow installation guidelines, safety instructions, and local regulations when setting up or operating products.

Limitation of Liability

Outdoor Living Haven is not liable for indirect, incidental, or consequential damages resulting from product misuse, improper installation, or failure to follow care instructions.

Policy Changes

We may update our Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.